Oaks Medical Practice

Barrhead Health & Care Centre, 213 Main Street, Barrhead, G78 1SW

Coronavirus Update

Updated 18/05/2020

From Monday 23 March 2020 for all COVID related presentations only please check NHSinform website for up-to-date information. Further advice can also be found on https://www.nhs.uk/conditions/coronavirus-covid-19/

Symptoms of Covid-19

The most common symptoms are new:

  • continuous cough
  • fever/high temperature (37.8C or greater)
  • loss of, or change in, sense of smell or taste (anosmia)

A new continuous cough is where you:

  • have a new cough that’s lasted for an hour
  • have had 3 or more episodes of coughing in 24 hours
  • are coughing more than usual

A high temperature is feeling hot to the touch on your chest or back (you don’t need to measure your temperature). You may feel warm, cold or shivery.

Some people will have more serious symptoms, including pneumonia or difficulty breathing, which might require admission to hospital.

If you think you have any of the above symptoms please do not contact the Practice or come to the Practice in person.

If you have coronavirus symptoms

If you’ve developed symptoms in the last 7 days, stay at home for 7 days from the start of your symptoms even if you think your symptoms are mild. Do not go to your GP, pharmacy or hospital. Read our stay at home guidance for households with possible coronavirus infection.

Only phone 111 if:

  • your symptoms worsen during home isolation, especially if you’re in a high or extremely high-risk group
  • breathlessness develops or worsens, particularly if you’re in a high or extremely high-risk group
  • your symptoms haven’t improved in 7 days

If you have a medical emergency, phone 999 and tell them you have coronavirus symptoms.

If you require a fit note because you are self-isolating you do not need to contact your GP. For information on how to download a fit note please go to the following website https://111.nhs.uk/isolation-note

Testing for coronavirus 

Testing is being offered to symptomatic health and social care key workers, people working in essential services (and others who cannot work from home) and those over 65. It’s also being offered to members of their household with symptoms.

How to access testing

What should I speak to my GP about?
We are here to help you with any medical condition or concern you have, that isn’t COVID-19 related.
If you wish to speak to someone about a non-COVID-19 medical concern then phone your GP. If the surgery is closed for the day and your concern cannot wait, you can still call NHS 24 on 111.
If you are speaking to your GP about a non-COVID-19 issue but think you might also have COVID-19 please let your GP know and don’t go to your Practice.

Please remember that all medical services are extremely busy at this time – it may be possible for you to self-medicate – see NHS inform for more info.


Appointment Booking

During the current Covid-19 situation we have suspended the facility to book appointments online via Patient Access.

We are also not in a position to be able to offer routine GP appointments. If you feel you need to be see by a doctor please contact the Practice when we open at 9am. Our receptionist will ask why you want to see the GP and depending on the reason we may be able to offer you an appointment to come to the surgery or we may offer you an appointment for a telephone consultation. Please ensure we have an up-to-date contact number for you.

We thank you for your co-operation during this difficult period.

Know who to turn to

Know when and where to get the right help for health issues in the Levern Valley area. When you contact the Practice our receptionist staff may ask you for more details.  This is to allow us to try to help you access the most appropriate help for the quickest treatment possible. For more information please click on the following link   www.knowwhototurnto-eastren.co.uk

Pharmacy First

This is a new service being run by local pharmacies. Women aged 16-65 with uncomplicated urine infection symptoms and patients with minor skin infections such as impetigo can be treated by a pharmacist without having to see a GP. For more information see your local pharmacist or visit: www.nhsggc.org.uk/patients-and-visitors/know-who-to-turn-to/pharmacist/pharmacy-first/#

Automated Patient Check-in

We now have an automated check-in facility.  When you attend the Practice for your GP or nurse appointment you can check in yourself simply and quickly by pressing a few buttons on the touch screen located on the wall just before our reception desk.  The screen is simple to use (please choose the correct button when selecting your date of birth, eg for 10th of the month please select 10 and not 1 and 0.)  Once you have completed your check-in successfully there is no need to report to the reception desk.